Trinity Home Care Your rights
Nondiscrimination and language help
Discrimination is against the law
Trinity Home Care & Transport Services LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Trinity does not exclude people or treat them less favorably because of any of these.
Trinity provides, free of charge:
- Aids and services to people with disabilities so they can communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats)
- Language services to people whose primary language is not English, such as qualified interpreters, including Diné bizaad, and information written in other languages
If you need these services, call us at (505) 371-5808. If you are deaf or hard of hearing, dial 711 for Telecommunications Relay Service.
If you believe we fell short
If you believe Trinity has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator: Program Director, Trinity Home Care & Transport Services LLC, 1608 State Hwy 264, Tse Bonito, NM 87301 (mailing: PO Box 94, Saint Michaels, AZ 86511), phone (505) 371-5808, fax (505) 371-5363, email info@trinityhomecaretransport.com. You can file a grievance in person, by mail, by fax, or by email, and if you need help filing one, our Civil Rights Coordinator will help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: electronically through the OCR Complaint Portal, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are available at hhs.gov/ocr.
Free language assistance
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (505) 371-5808 (TTY: 711).