Care at home, from your own community.
Trinity is a Navajo-owned home care agency in Window Rock. Our caregivers come from the chapters they serve and care in Diné or English, for elders and for children and adults with disabilities. ALTCS pays for it, and most families pay nothing.
What brings you here?
Someone in my family needs care
ALTCS can pay for help at home, and the caregiver can be a family member. We walk you through it at no cost.
For familiesI want to work as a caregiver
$17.50 an hour to start, paid training, members close to home. Drivers wanted too.
CareersI am a case manager referring a member
Start of care within 5 business days of authorization. Same-day callbacks. Records on request.
For case managersWhy Trinity, and not the other agency?
Families ask us this at the front desk all the time. Here is the straight answer.
Our caregivers earn the badge first
Before anyone from Trinity walks into your home, they have passed background checks with the state, the federal government, and the Navajo Nation. They have cleared the adult and child protective registries. They have a current TB test, CPR and First Aid, and HIPAA training. And they have passed three tests: a written exam, a second exam on caring for elders and people with disabilities, and a hands-on skills test in front of our trainer.
If any one of those expires, the caregiver does not work until it is current again.
If the right caregiver is family, we help them get there
Sometimes the best person to care for your mom is a relative who has no car and has never done the paperwork. We have driven 30 miles to pick someone up, taken them to get fingerprinted, trained them, and had them certified within the week. Most agencies hand you a checklist and wish you luck.
A supervisor keeps showing up
A field supervisor visits your home at day 5, day 30, day 60, and day 90, then every 90 days for as long as we serve you. They ask about upcoming appointments and build the care schedule around them, so nobody has to choose between a caregiver and a doctor.
Supervisors also drop in unannounced when they are in your area. They sit down, ask how things are going, and see for themselves that the caregiver is there and doing the job right. The caregiver never knows which day that will be.
We stay in the room
A Trinity supervisor walks your family through the ALTCS application from start to finish. At every assessment after that, a supervisor sits beside your family member and makes sure the people deciding on care understand what they actually need.
Hands-on care. Zero guesswork. We place rigorously vetted caregivers and personally audit their work on-site.
We are from here.
A Navajo grandmother started Trinity after watching agency after agency let her own mother down. The office sits on Highway 264 in Window Rock, across from Domino's. The staff speak Diné. We know which dirt road your house is on, and our van has made the run to Flagstaff and Phoenix more times than we can count.
Stop by Monday to Friday, 8:00 am to 5:00 pm. The coffee is usually on.
Talk to a real person.
No phone tree. A person in our office answers, in Diné or English, Monday to Friday from 8:00 am to 5:00 pm.