For ALTCS case managers and discharge planners

Refer a member in one step.

Trinity Home Care & Transport Services LLC is an AHCCCS Provider Type 40 attendant care agency serving members across Apache, Navajo, and Coconino counties under Tribal ALTCS fee-for-service. We are Navajo family-owned, headquartered in Tse Bonito, and our caregivers come from the communities they serve, working in Diné or English.

Our written promise on every placement

Start of care within 5 business daysFrom authorization. If anything threatens that timeline, we call you on day one and tell you why.

Same-business-day callbacksEvery call returned the same business day, every time.

You hear it from us firstIf a visit is ever missed, you learn it from Trinity with the fix in hand, never from the family.

Documentation on requestHome visit monitoring summaries and EVV-verified service records, whenever you ask.

Services we deliver

In-home care: attendant care (S5125), personal care (T1019), and homemaker services (S5130).

Respite: hourly (S5150) and full-day (S5151) relief for family caregivers.

Transport: long-distance runs between Phoenix or Flagstaff facilities and the Nation, including a dedicated stretcher van for bed-to-home discharges. Tell us the discharge window and equipment needs, including oxygen, and we coordinate around the member's authorization. We only commit to trips we can staff - if we cannot take one, you hear it on the first call.

For IHS and hospital discharge desks: one referral closes both gaps - the stretcher-capable ride home and the in-home care already scheduled when the member arrives.

Refer a member

Fax the referral face sheet to (505) 371-5363, or call (505) 371-5808 and ask for intake. Please include:

Member name and AHCCCS ID
Discharge date, time window, and facility (if applicable)
Transport needs: stretcher, wheelchair, oxygen, or escort
Authorizing contact and callback number

Email: info@trinityhomecaretransport.com. We confirm receipt the same business day.

AHCCCS Provider Type 40 · Provider ID 369284 · Tribal ALTCS FFS · Members always choose their own providers, and Trinity offers no gifts or incentives for referrals, to anyone, ever.